What to Do When your Toilet Overflows
11/3/2020 (Permalink)
Usually when a toilet clogs, it's simply a clogged drain and can be remedied with a plunger. Other times, however, other steps are needed so as not to overflow water all over your bathroom.
If the water in the bowl won't stop rising, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.
Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you should need to call the city since that dark water is city sewage. If you have a septic tank, you’ll need a plumbing company that can flush out your home's system.
If you have a bio hazardous materials situation, please call SERVPRO of Lake Conroe, Magnolia, and Cleveland at: (936) 441-8550