3 Qualifications To Be a Preferred Vendor

2/28/2022 (Permalink)

There is no job too small or too big for SERVPRO of Lake Conroe, Magnolia & Cleveland.

3 Requirements to Become a Preferred Vendor

Picking the right vendor to repair a home after a fire, flood or natural disaster isn’t always as easy as it seems. When there are so many emergency restoration specialists listings in Conroe, TX, how do you know which one is the right choice for your clients? An insurance agent should have preferred vendors to whom he or she refers clients who are in need of home repair. When you choose a preferred vendor, you know it meets at least three qualifications.

1. Trustworthy Technicians

To be part of a vendor program, a restoration company has to have a solid track record of hiring reliable experts and conducting business ethically. There are several common trademarks of trust, including:

• General liability coverage
  
• Background checks
  
• High customer satisfaction ratings
  
  

In order to receive a referral from the corporate call center at SERVPRO, for example, a franchise has to meet 21 different guidelines. When a company holds its own franchises to a high standard, it is more likely to become a preferred vendor with an insurance company.

2. Superior Service

Knowledge and skills go hand in hand when it comes to being a preferred vendor. As an insurance agent, you want your clients to hire experts who get the job done correctly the first time because that costs the insurance company less money. Technicians who have gone through an IICRC-certified training program are more likely to have the experience necessary to provide the excellent service needed.

3. Precise Documentation

Processing a successful claim requires accurate records. SERVPRO keeps track of every detail of the remediation and restoration process, from the response time to the final estimate for the job. The Claims Information Center makes the insurance adjuster’s job so much easier by providing all the documentation needed to assess the claim.

When clients need emergency repair service for their homes, they may ask you, their insurance agent, about preferred vendors. Working with someone the insurance company already trusts can ensure that clients get the best service possible.